Frequently Asked Questions
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Our install pricing is done on a flat-rate basis, either per item or per square foot for common tasks. Demolition and repair are the only things that are priced hourly.
We provide thoroughly itemized bids in order to make everything transparent and easily understood. We encourage you to ask clarifying questions on pricing to help us accurately verify the scope of work.
Once the project is underway additional items can be added to the scope upon request, however any work that is outside of the original scope of work will be considered a Change Order and will be done on a time and materials basis. This ensures that we can service all of our clients promptly and fairly. In some cases additional work may need to be scheduled for a later date.
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We will order all of the materials that you select, plus supplies that are required to complete the project (such as drywall, fasteners, and protective coverings) We use a cost-plus business model and will submit all relevant receipts to you at the completion of the project. This is to ensure transparency at every stage of the process as well as protect both of us from fluctuations in material costs.
If we source materials, there will be a 20% markup on the best rate we are able to procure to cover the time it takes to source the materials and coordinate logistics. Typically we are able to obtain a contractor’s discount, which makes the final cost only slightly higher than retail costs.
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We include project management fees for subcontracted work. This covers the time spent vetting, communicating with, and overseeing the subcontractors to ensure that their work meets our quality standards.
Subcontractors will report directly to us. This means that you have one point of contact throughout the project and we are able to schedule efficiently and correctly for each phase of construction.
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If you already have architectural drawings and a written scope of work for your project, we will provide you with a free estimate. If you do not have drawings and/or a written scope of work in place, contact us and we can advise you on preconstruction items.
You have 14 days from the date of issue to approve or amend your estimate.
After the price and scope have been agreed on, we will require that you sign a contract and provide a 50% deposit to secure your project in our schedule.
Your preliminary estimate should be considered a rough guideline until after the demo phase is complete. It is not uncommon to uncover issues during the demo that need to be addressed in order to bring your home up to code and continue the project.
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Preconstruction services include, but are not limited to, coordinating drawings, site visit, preliminary (non-binding) cost estimating, design review meeting(s) with Client and Client’s representatives, input from key subcontractors, meeting material vendors to determine the availability of material, onsite meeting to determine material takeoffs, meeting with HOA officials, meeting with County officials, and determining the means and methods of construction.
We will have you sign a Preconstruction Services Agreement and pay a deposit to employ our services prior to the commencement of the project. The deposit amount will depend on the scope of work and the number of preconstruction services needed.
The Preconstruction Services Agreement DOES NOT guarantee you a spot in our schedule. To be fair to all of our clients, we do not schedule projects until drawings and permits (if applicable) are in hand.
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We will remove tools and debris from the job site after completion. We will also put furniture back in its approximate location to the best of our ability. We encourage you to remove any wall hangings prior to the start of the project so that they are not subject to damage. Those items can be rehung by you at the completion of the project.
We can provide post-project cleaning services upon request. Professional cleaning will be an additional fee.
If you have a rental property, be sure to have your property professionally cleaned prior to any rentals.
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